Privacy Policy

This Privacy Policy describes how HandJ collects, uses, stores, and shares personal information when you visit our website, make a purchase, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with HandJ, we may collect information such as:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Order and transaction information
• Products viewed or purchased
• Device and browser information
• IP address
• Website activity and interaction data
• Customer service communications

Payment Information

Payments are processed by third-party payment providers available through our ecommerce platform.

HandJ does not generally store complete credit or debit card numbers on its own systems.

How We Use Your Information

We may use personal information to:

• Process and fulfill orders
• Accept and process payments
• Arrange shipping and delivery
• Provide order and tracking information
• Respond to customer support requests
• Prevent fraud and unauthorized transactions
• Improve our website, products, and services
• Measure website and advertising performance
• Comply with legal and regulatory obligations
• Send marketing communications where permitted

Shopify

Our store is hosted using Shopify. Shopify processes certain personal information to provide ecommerce infrastructure, checkout, payments, fraud prevention, analytics, and related services.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

• Keep the website functioning correctly
• Remember preferences
• Understand website usage
• Measure advertising performance
• Personalize content or advertising where permitted
• Detect fraud and security threats

Where required by applicable law, non-essential cookies will be used according to your consent choices.

Advertising and Analytics

We may work with advertising and analytics providers such as Google, Meta, Shopify, and other service providers.

These partners may process information about your interaction with our website in accordance with their respective privacy policies and applicable law.

Sharing Personal Information

We may share personal information with service providers when reasonably necessary to operate our business, including:

• Shopify
• Payment processors
• Shipping and fulfillment partners
• Customer support providers
• Analytics providers
• Advertising platforms
• Fraud prevention and security providers
• Professional and legal advisers

We may also disclose information when required by law or necessary to protect our rights, customers, or services.

International Data Transfers

Because we use international service providers and fulfillment partners, personal information may be processed in countries other than the country where you live.

Where required, appropriate safeguards are used for international transfers of personal information.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including rights to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request portability of certain information
• Opt out of certain marketing communications

Additional rights may apply under laws such as the UK GDPR, EU GDPR, or applicable US state privacy laws.

Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe option included in the communication or by contacting us.

You may still receive transactional communications related to orders, payments, deliveries, refunds, or customer support.

Children's Privacy

Our services are not intended for children who are below the minimum legal age required to independently enter into online transactions in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or operational needs.

The latest version published on this website will apply.

Contact Us

If you have questions about this Privacy Policy or wish to exercise a privacy right, contact:

HandJ
Email: support@handj.store